Terms of Service

Trading Lab 247 — tradinglab247.com Effective date: 16 May 2026 Last updated: 16 May 2026 Governing law: England & Wales
Contents
  1. Introduction & Acceptance
  2. Eligibility
  3. Description of the Service
  4. Account Registration & Security
  5. Subscription Plans, Billing & Cancellation
  6. Acceptable Use
  7. Broker Integration
  8. Intellectual Property
  9. User-Generated Content
  10. Coach & Team Accounts
  11. Disclaimers
  12. Limitation of Liability
  13. Indemnification
  14. Suspension & Termination
  15. Governing Law & Disputes
  16. Changes to These Terms
  17. General
  18. Contact

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Trading Lab 247 platform, including all related websites, software, and services operated by Trading Lab 247 (sole trader) ("we", "us", "our") at tradinglab247.com ("the Service" or "the Platform").

By creating an account, accessing the Service, or clicking "I agree", you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree, you must not use the Service.

These Terms constitute a binding legal agreement between you and Trading Lab 247.


2. Eligibility

To use the Service you must:

  1. Be at least 18 years of age;
  2. Have the legal capacity to enter into a binding contract under the law of your country of residence;
  3. Not be subject to sanctions administered by the United Nations, the UK Office of Financial Sanctions Implementation (OFSI), the European Union, or the United States Office of Foreign Assets Control (OFAC), and not be resident or incorporated in a jurisdiction subject to comprehensive sanctions;
  4. Not be a person previously banned from the Service by us.

By using the Service, you represent and warrant that you meet all of the above requirements. We may ask you to verify your age or identity at any time, and we reserve the right to suspend or terminate your account if we reasonably believe you do not meet these requirements.


3. Description of the Service

Trading Lab 247 is a trading discipline and journalling platform. It provides tools to help retail traders develop structured habits, review their trades, manage risk, and track consistency over time. Features include, but are not limited to: trade journalling, equity curve tracking, playbook setups, daily commitment tracking, discipline gate, and educational content.

The Service is not a financial product or regulated service. In particular:

Nothing on the Platform should be construed as a recommendation or endorsement of any trading strategy, instrument, or approach. All trading decisions remain solely yours.


4. Account Registration and Security

4.1 Registration

To access most features of the Service you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

4.2 Credentials

You are responsible for maintaining the confidentiality of your password and account credentials. You must not share your account with anyone else. You are responsible for all activity that occurs under your account, whether or not you authorised it.

4.3 Breach of Security

If you suspect that your account has been compromised, you must notify us immediately at support@tradinglab247.com. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

4.4 One Account Per Person

You may hold only one personal account. Creating multiple accounts to circumvent restrictions or exploit trial periods is a breach of these Terms.


5. Subscription Plans, Billing, Trials, and Cancellation

5.1 Plan Overview

PlanPriceDescription
Free$0 — no time limitPerpetual free tier with core journalling features
Pro$29 per monthAdvanced analytics, full journal suite, broker integrations
Coach$49 per monthAll Pro features plus multi-account coaching tools

5.2 Free Plan

The Free plan is available indefinitely at no charge. We reserve the right to adjust the features included in the Free plan on reasonable notice.

5.3 Free Trials

The Pro and Coach plans each include a 14-day free trial for new subscribers. No charge is made during the trial period. At the end of the trial, your account will automatically be billed at the applicable monthly rate unless you cancel before the trial expires.

You are entitled to one free trial per plan per account. If you cancel a paid plan and then re-subscribe to the same plan, the free trial will not apply again.

5.4 Billing

Subscription fees are billed monthly in advance via Stripe. By providing your payment details, you authorise Stripe to charge the applicable fee on each renewal date. All fees are stated in US dollars (USD) unless otherwise indicated. You are responsible for any applicable taxes imposed by your local authority.

5.5 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. We do not offer refunds for partial billing periods or unused subscription time, except where required by applicable consumer law.

5.6 Price Changes

We reserve the right to change subscription prices. We will give you at least 30 days' written notice (by email to the address registered on your account) before any price change takes effect. If you do not wish to accept the new price, you may cancel your subscription before it applies. Continued use of the Service after the new price takes effect constitutes acceptance.

5.7 Failed Payments

If a payment fails, we may attempt to collect it again. We may downgrade or suspend your account if a payment remains outstanding after reasonable attempts to collect it. We will notify you by email if your payment fails.


6. Acceptable Use

6.1 Permitted Use

You may use the Service for your own personal, non-commercial trading journalling and education purposes, or, if you are on the Coach plan, to provide discipline coaching services to your own clients in accordance with these Terms.

6.2 Prohibited Conduct

You must not:


7. Broker Integration

7.1 Read-Only Access

The Service may allow you to connect your broker account(s) via third-party APIs, currently MetaApi (supporting MT4 and MT5) and the cTrader Open API. This integration is strictly read-only: we retrieve trade history and account data to populate your journal and analytics. We do not and cannot place, modify, or cancel trades on your behalf.

7.2 Your Responsibility

You are solely responsible for the broker credentials you provide and for ensuring that you are permitted to grant third-party read-only access under your broker's terms. We are not responsible for any action taken by your broker in relation to API access.

7.3 Data Accuracy

Broker data is imported as provided by the API. We do not independently verify its accuracy. Any discrepancy between data shown on the Platform and your broker's records should be verified directly with your broker.

7.4 No Fiduciary Relationship

Connecting your broker account does not create any fiduciary, advisory, or other regulated relationship between you and us.


8. Intellectual Property

8.1 Our Property

The Service, including all software, code, design, trademarks, logos, text, graphics, and educational content, is owned by or licensed to Trading Lab 247 and is protected by copyright, trade mark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for the purposes permitted by these Terms. No other rights are granted.

8.2 Your Data

All data you input into the Service — including trade records, journal entries, playbook setups, and account information — belongs to you. We do not claim ownership of your personal data or trading data.

You may export your data at any time using the export functionality within the Service. Upon account closure, we will retain your data for a limited period in accordance with our Privacy Policy, after which it will be deleted.


9. User-Generated Content

9.1 Ownership

Journal entries, playbook setups, notes, and any other content you create within the Service ("User Content") remain your property.

9.2 Licence to Us

By submitting User Content to the Service, you grant Trading Lab 247 a limited, worldwide, royalty-free, non-exclusive licence to store, process, and display that content solely for the purpose of providing the Service to you (and, if you are a trader on a Coach plan, to your assigned coach). This licence ends when you delete the content or close your account, subject to any retention obligations under applicable law.

9.3 No Endorsement

We do not monitor, verify, or endorse User Content. You are responsible for the accuracy of your own records.


10. Coach and Team Accounts

10.1 Coach Access

The Coach plan allows a coach user to view the trade journals and performance data of trader accounts linked to them. This access is read-only. Coaches may not modify a trader's data.

10.2 Coach Responsibilities

If you use the Service as a coach, you represent and warrant that:

10.3 Our Role

We are a technology provider. We do not supervise, endorse, or take responsibility for the services that coaches provide to their traders. We are not a party to any agreement between a coach and their traders.


11. Disclaimers

11.1 Not Financial Advice

The Service is an educational and journalling tool only. Nothing on the Platform constitutes financial advice, investment advice, trading advice, or any other form of advice regulated by the Financial Conduct Authority (FCA) or any equivalent regulatory body. We are not authorised or regulated by the FCA.

11.2 No Performance Guarantee

We make no representation, warranty, or guarantee that using the Service will improve your trading performance or result in profitable trading. All trading in forex, CFDs, and other leveraged instruments carries a significant risk of loss. Past performance, whether your own or any other trader's, is not indicative of future results.

11.3 Service Availability

We aim to provide a reliable service but we do not guarantee that the Service will be available at all times, uninterrupted, or free from errors. We may suspend access for maintenance, upgrades, or reasons beyond our control.

11.4 Third-Party Services

The Service integrates with third-party services (including Stripe, MetaApi, cTrader, and others). We are not responsible for the availability, accuracy, or conduct of those third parties.

11.5 "As Is"

To the extent permitted by law, the Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.


12. Limitation of Liability

12.1 Cap on Liability

To the maximum extent permitted by applicable law, our total aggregate liability to you arising out of or in connection with these Terms or the Service — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total subscription fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim.

Where you are on the Free plan and have paid no fees, our liability shall not exceed £100.

12.2 Exclusion of Consequential Loss

To the maximum extent permitted by law, we shall not be liable to you for:

even if we have been advised of the possibility of such losses.

12.3 Mandatory Consumer Rights

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. If you are a consumer, your statutory rights are not affected.


13. Indemnification

You agree to indemnify, defend, and hold harmless Trading Lab 247 and its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:


14. Suspension and Termination

14.1 Your Right to Cancel

You may close your account at any time from your account settings or by emailing support@tradinglab247.com. On cancellation of a paid plan, access continues until the end of the current billing period (see section 5.5).

14.2 Our Right to Suspend or Terminate

We may suspend or terminate your access to the Service immediately and without liability to you if:

Where we suspend or terminate for breach, we will notify you by email where it is reasonably practicable to do so.

14.3 Effect of Termination

On termination, your licence to use the Service ends immediately. We will retain your data in accordance with our Privacy Policy. Clauses that by their nature should survive termination (including sections 8, 11, 12, 13, and 15) shall do so.


15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by and construed in accordance with the law of England and Wales.

15.2 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your country of residence.

15.3 Alternative Dispute Resolution

Before commencing formal legal proceedings, we encourage you to contact us at support@tradinglab247.com to seek an informal resolution. This does not affect your right to take legal action.


16. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Service, applicable law, or our business practices. Where we make material changes, we will give you at least 14 days' written notice by email to your registered address or by a prominent notice within the Service before the changes take effect.

Your continued use of the Service after the notice period has expired constitutes your acceptance of the revised Terms. If you do not accept the changes, you must stop using the Service and cancel your subscription before the new Terms take effect.

The current version of these Terms is always available at tradinglab247.com/terms.html.


17. General

17.1 Entire Agreement

These Terms, together with our Cookie Policy and Privacy Policy, constitute the entire agreement between you and us in relation to the Service and supersede all prior agreements, representations, and understandings.

17.2 Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable. If that is not possible, it shall be severed, and the remainder of the Terms shall continue in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.

17.4 Assignment

We may assign or transfer our rights and obligations under these Terms to any affiliate, successor, or acquirer of our business. You may not assign your rights or obligations without our prior written consent.

17.5 No Partnership

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and us.


18. Contact

For any questions, complaints, or notices relating to these Terms, please contact us:

Email: support@tradinglab247.com
Trading Lab 247 (sole trader) — tradinglab247.com

We will endeavour to respond to all enquiries within 5 business days.


Trading Lab 247 is not a financial advisor and does not provide investment advice. Nothing in these Terms or the Service constitutes financial advice. All trading involves risk.